Companies need constant follow up of their account receivables in order to
avoid the undue extension of financing terms and the increase of
their Liabilities. Enforcing adequate corrective measures before
the default and the loss of the possibility to recover debts is
Large utilities and sales corporations have opted for outsourcing the Collection
of their Debt Portfolios, entrusting this task to Vitale, Manoff
& Feilbogen. In effect, the Firms Debt Collection Division
handles large-scale account receivables and after due debt portfolios,
and manages Client Assistance Centers.
Answering to an emerging need in the market, the Firm developed this new Division,
functionally independent from its other departments, exclusively
devoted to the massive handling of account receivables and Client
Assistance. This requires a wholly computerized infrastructure,
integrated with the Firms corporate clients data bases,
for constant follow up and updating.
The Firms state-of the-art Call Center carries out such complex tasks as Interactive
Automatic Telephone Mailing, Telemarketing and Management of Client
Every task performed is promptly registered in the Firms data bases,
which can be accessed by corporate clients via the Internet, to
update their own records on the operations performed in real time.
By offering its corporate clients different tools and options for the management
of their portfolios, Vitale, Manoff & Feilbogen obtains a detailed
information on the actual consistency of these portfolios, which
allows efficient management of these portfolios and the possibility
to project corporate operations on the basis of reliable and updated data.